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Return and Refund Policy

Thank you for shopping at VirtualTravelfair.com.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

● Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SOTA International Sdn Bhd, 1-2, 2nd Floor Jalan Radin Anum, Sri Petaling, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
● Website refers to www. Virtualtravelfair.com that offered travel products and services from multiple sellers.
● Seller refers to the companies participating in selling their product and services on the website.
● Services refer to the items offered for sale on the website by the sellers.
● Orders mean a request by You to purchase services from our seller.
● You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within terms provided by the sellers stated on each service. In order to exercise Your right of cancellation, You must inform the seller of your decision by means of a clear statement to the seller email stated on the website and to inform us of your decision by:

● By email: support@sota.travel

Your reimbursement is subject to the seller terms and conditions provided in the terms of their service.

Contact Us

If you have any questions about this Returns and Refunds Policy, please contact us:

● By email: support@sota.travel